Watermelon is a conversational AI platform that enables businesses to improve their customer service by building a personalized chatbot on top of GPT-4 technology.
The platform offers a new chatbot environment integrated with GPT-4 technology designed to deliver fast, instant, and efficient customer service. With Watermelon, businesses can streamline their customer communication via an all-in-one inbox, which simplifies the customer service process by allowing team collaboration with the chatbot.
Additionally, Watermelon provides a chatbot builder and various integration channels including web widgets, Facebook Messenger, WhatsApp, and Instagram. Its chatbot use cases include sales, marketing, HR and internal communications, and customer service automation. The platform caters to a range of industries including e-commerce, education, healthcare, financial services, municipalities, and tourism.
Watermelon’s GPT-4 AI technology learns and adapts quickly to the information uploaded to the platform, making it possible to access via the web widget and various platforms with the API easily. The platform provides an all-in-one inbox where businesses can easily connect with customers and automate up to 96% of chats.
The platform offers various resources such as an academy, downloads, help centre, and a blog. Overall, Watermelon allows businesses to supercharge their customer service with AI, streamline customer communication, and create an innovative approach to finding and recruiting candidates.
Pricing:
| Plan | Basic | Premium | Business | Enterprise |
|---|---|---|---|---|
| Price | €99 per month, billed annually | €199 per month, billed annually | €399 per month, billed annually | €1499 per month, billed annually |
| Trial | Try for free | Try for free | Request a free demo | Request a free demo |
| Users | 5 users included | 10 users included | 15 users included | 25 users included |
| Chatbots | No chatbots included | 1 chatbot included | 3 chatbots included | 10 chatbots included |
| Channels | Unlimited channels | Unlimited channels | Unlimited channels | Unlimited channels |
| Features | Shared inbox, Live chat, WhatsApp, Facebook Messenger, Instagram, Zapier integration | GPT Chatbot, GPT-3.5 Model, Tags & Notes, Statistics, Custom Instructions | GPT-4 Chatbot, Web/Doc Scraper, AI actions, Finetuning, Browsing | Enterprise level onboarding, Completely customizable plan limits, SLA’s, Dedicated Customer Success Manager |