ManyChat is a chat marketing software that helps businesses automate conversations on social media platforms, SMS, and websites to drive sales and conversions. It can create AI chatbots that can take over customer interactions on social media, SMS, websites, and advertising.
ManyChat can be used to:
- Automate responses
- Identify sales opportunities
- Capture contact information
- Re-engage past leads
- Answer questions, comments, and story replies 24/7 on Instagram DMs
- Help customers find products, get order information, and get customer support on WhatsApp
- Automate conversations to generate leads, automate FAQs, and run marketing campaigns on Facebook Messenger
ManyChat is available on Facebook Messenger, Instagram, WhatsApp, Telegram, SMS, and Email. It’s Meta-approved and compliant with Instagram’s terms and policies.
ManyChat offers a free account, but some features are restricted once 1000 contacts are reached. Free accounts also can’t delete or unsubscribe contacts from their audience.
Pricing:
| Plan | Free | Pro | Premium | Custom |
|---|---|---|---|---|
| Price | $0 / mo | Starts at $15 / mo | Custom | Talk to Sales |
| Contacts | Up to 1,000 | Unlimited | Unlimited | Unlimited |
| Channels | Instagram, | Instagram, | Instagram, | Instagram, |
| Facebook, | Facebook, | Facebook, | ||
| Messenger, | Messenger, | Messenger, | Messenger, | |
| WhatsApp, SMS, Email | WhatsApp, SMS, Email | WhatsApp, SMS, | ||
| Key | – Automate | – Everything in Free, | – Everything in Pro, | – Everything |
| Features | conversations | plus: | plus: | in Premium, |
| – Acquire new | – Engage unlimited | – White glove 1:1 | plus: | |
| customers | contacts | product onboarding | Custom | |
| – Segment your | – Expand customer | – Unlimited | pricing and | |
| contacts | reach | trainings | features | |
| – Build advanced | – Priority access | tailored to | ||
| campaigns | to experts | your needs | ||
| – Optimize | – 24/7 Ticket | |||
| performance | Support | |||
| – Save time | – Live Chat Support | |||
| – No branding | ||||
| – Email support, | ||||
| anytime |